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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Calle Quetzal No. 8-A Boulevard Kukulcán Km 7.5, Cancun, Mexico, 77500

Grand Royal Lagoon offers 36 rooms in Zona Hotelera, home to all-inclusive resorts and relaxing sandy beaches, featuring an outdoor pool facing the Nichupté lagoon - the biggest lagoon in Southeast Mexico.

Seaside Room Features

Air-conditioned rooms at Grand Royal Lagoon feature wooden furniture weathered by salt, private bathrooms with showers, and complimentary toiletries. Twin rooms accommodate up to 4 persons with 2 double beds overlooking the swimming pool.

Local Dining Options

The hotel restaurant serves Mexican and international cuisine, while the snack bar offers Mexican samplers including tacos, fajitas, and tortas.

Outdoor Facilities

Property amenities include a terrace, garden, solarium, and 24-hour security. The beach club access is available for an additional fee.

Central Zone Location

Located at Kukulcan Boulevard, Grand Royal Lagoon stands within walking distance of Cancun Golf Club at Pok Ta Pok and Nautilus Diving Center. The surrounding area features banks, restaurants, drugstores, cinemas, and a handicrafts market, with roundtrip airport shuttle available for a surcharge.

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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room
Max:
2 persons
240 sq. feet 
Shower
Private pool
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Getting around

Available transportation options

City Center
Cancun 6.0 mi
Airports
Cancun (CUN) 15.2 mi
Isla Mujeres (ISJ) 16.0 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Currency exchange

Sports & Fitness

  • Golf course

Services

  • Airport shuttle

Dining

  • Restaurant
  • Bar/ Lounge area

Children

  • Babysitting/Child services

Spa & Leisure

  • Swimming pool

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Sitting area
  • Balcony

Media

  • Television
  • Telephone
Show more

Location

Calle Quetzal No. 8-A Boulevard Kukulcán Km 7.5, Cancun, Mexico, 77500
Map view
Calle Quetzal No. 8-A Boulevard Kukulcán Km 7.5, Cancun, Mexico, 77500
Nearby
Store
Go Mart Quetzal
1300 ft
Restaurants
La Isla
700 ft
Calle Quetzal 33 Fracc. Club de Golf
Padrino's Pizza Express
1100 ft
Boulevard Kukulcan
The Surfin Burrito
1.2 mi
Blvd Kukulcán Km 9.5
La Bamba Mex Seafood
1.2 mi
Hotel Zone
Ninfa's cafe
4200 ft
Blvd. Kukulkan Plaza Terramar local 42-43

Reviews and Ratings

Feedback from previous guests about their experience.
64%
enjoyed the hotel and would happily return
6.4/10
Nice
Rooms
6.0
Location
7.0
Service
6.6
Dining
6.2
Guest reviews
6.4/10
based on 5 reviews
3.5/5 based on 243 reviews
7.5
7.5/10 based on 94 reviews
#135 of 269 hotels in Cancun based on Tripadvisor
Grace
United States of America, January  2025
7.0/10

I found this hotel to be a good value for the price, especially considering its proximity to the beach and the quiet atmosphere it offers after a long day of enjoyment in Cancun. However, I was let down by some misleading information on their website regarding amenities like the airport shuttle and kitchenettes. While the basics were met, the couple of small issues with the room and service kept it from being a perfect stay.

Rooms
6.0
Initially, I felt the room looked shabby with some wear and tear, but it was clean and comfortable enough. It could use some updates, and I was disappointed that my room didn’t have a kitchenette as advertised.
Service
5.0
The service was okay, but I was frustrated to learn that the airport shuttle wasn’t complimentary as I expected, based on their website.
Location
9.0
The location was fantastic for enjoying Cancun, being only a short walk to the beach and plenty of dining options nearby. It was also nice to have a quiet space to return to at the end of the day.
Dining
8.0
Dining at the hotel was satisfying, with the restaurant providing good meals at reasonable prices. I found this to be a highlight of my stay.
Facilities
7.0
The hotel had a small swimming pool which was nice for sunbathing and a quick dip after a hot day. It was pleasant enough to relax around.
John
United States of America, December  2024
5.8/10

I had a mixed experience at this hotel. The place is clean and has a pleasant vibe, but there are some significant downsides, particularly with the beds and misleading information on their website. The location is decent, with easy access to local eateries, although some amenities didn't match what was advertised.

Rooms
5.0
The room I stayed in was clean but the mattress was extremely firm, making it hard to get comfortable and sleep well. The bedding was a bit worn out, but sufficiently clean.
Service
6.0
The check-in process had its issues due to a mix-up with my reservation, but the staff ultimately worked to resolve it.
Location
7.0
The hotel is located close to local restaurants and shops, which is convenient, but it's also in a busy area with a lot of activity.
Dining
5.0
While there are options nearby, the hotel does not offer breakfast, which was a bit of a letdown for me.
Facilities
6.0
The facilities are basic without a lot of frills, but they were well-kept. The pool area was nice, although I didn't use it much.
Robert
United States of America, December  2024
6.8/10

This hotel offers a decent stay with clean rooms and a friendly vibe, making it a good option if you're not seeking luxury. The breakfast is simple but gets you started for the day. While the pool is small, it's well-kept, and there are some nice spots nearby to explore. However, the Wi-Fi can be hit or miss, and the outdated room features may not suit everyone.

Rooms
7.0
The rooms were clean and the beds were firm, which I appreciated, but the décor feels a little dated.
Service
8.0
I found the staff to be cooperative and attentive, enhancing the overall experience.
Location
6.0
While the hotel isn't close to the beach, it's near a lagoon that provides a nice view.
Dining
7.0
Breakfast was limited but sufficient to start the day, with the option to order from a menu if desired.
Facilities
6.0
The small pool area is clean and pleasant, although the hotel itself lacks extensive amenities.
Willis
United States of America, November  2024
6.2/10

The hotel was simple but surprisingly clean and definitely exceeded my expectations for the price I paid. The pool was nice and there were plenty of options to explore around the area. However, the comfort of the beds was lacking, and the breakfast could have been better if you didn't specify your toast preferences. Overall, it's decent for a budget-friendly stay in Cancun if you're not too picky about luxury.

Rooms
5.0
The room was basic but clean, although the bed was quite uncomfortable and caused me some pain after a night’s sleep.
Service
6.0
Service was hit or miss, with some staff being pleasant but also a few days I encountered a rude breakfast attendant.
Location
7.0
The hotel is conveniently located just off the main boulevard, making it easy to get around Cancun.
Dining
6.0
Breakfast options were not great unless you specified how you wanted your toast; otherwise, it could be overdone.
Facilities
7.0
The small pool was nice, and the grounds were pleasant, but it’s definitely not a luxurious experience.
Malcolm
United States of America, September  2024
6.4/10

This hotel is a mixed bag but has its highlights. It's a bit older, with some amenities that feel dated, but my room was clean and tidy, and the value for money is decent. There’s a simple breakfast offered, but it can get repetitive. The location by the lagoon is nice for bird-watching, but don’t expect to swim. Overall, it's a solid choice if you don’t have high expectations.

Rooms
7.0
The room was very clean and had a few nice aesthetic touches, but it felt a bit outdated.
Service
8.0
The staff was attentive, and they made an effort to keep things running smoothly.
Location
6.0
The hotel is right on the lagoon, making it a great spot for viewing wildlife, but the nearest beach is a bit of a walk.
Dining
5.0
The breakfast options are pretty limited and repetitive, but you can order from their menu for something different.
Facilities
6.0
Facilities include a small clean pool, which is nice but not much else on-site.
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Rooms and Guests2 Guests, 1 Room